Protecting your privacy and the confidentiality of your personal information is fundamental to the way we do business at Snowhawks Raven. To us, providing you with the best client service includes handling your personal information with great care and respect.
By signing your Registration Form, you consent to provide us with your personal information. In turn, we agree to protect the privacy of that information in compliance with the Personal Information Protection and Electronic Documents Act. Since January 1, 2004, this Act requires every organization to obtain the consent of individuals before collecting, using or disclosing personal information in the course of a commercial activity. The Act sets down the ground rules for how Snowhawks Raven can collect, use or disclose your personal information.
As a Snowhawks Raven client, you have entrusted us with your personal information such as your name, address, phone number, birth date, medical information, etc. We use this information to communicate with you, provide medical information in the course of caring for our members, and act as required or authorized by law.
We protect your information at all times with appropriate safeguards and security measures. Our strict security standards protect our systems and your personal information against unauthorized access or use. Access to your file is restricted to our personnel or select representatives.
We will distribute program newsletters periodically via email. You will have the option to “unsubscribe” from promotional emails at any time. Further, Snowhawks Raven will not share your email address with any other individual or business without your prior consent.
Will be subject to a $20 administrative fee.
If your child is sick and is experiencing any of the symptoms of Covid19, you must keep them home for that day. You will be required to have your child tested within 2 days and the results made known to us by the following Thursday. This will allow for proper contact tracing and protocols for those who may have come into contact with them. A credit will be given for the day missed. If the child tests positive for Covid19, a refund will be issued for the time missed (please note there is a $100 administration fee).
If we are forced by public health officials to shut down on account of Covid19, clients will be issued a prorated refund, less a $100 administration fee.
There is a $100 administration charge for cancellations prior to Dec. 1 (Feb. 15, for Spring Break Programs). No refunds after these dates.
Please note that we must charge a $100 administration fee given that there are significant costs in preparation for this season.
At Snowhawks we believe in respect for all members, Snowhawks staff, hill staff and the general public. In addition, safety is a concern to all and thus rules regarding safe skiing, snowboarding and general conduct must be respected.
Covid19